Last Updated March 19th, 2013
As a general policy, Adriss does not provide refunds for unused services. Refunds may be allowed if a customer's service does not work for reasons under Adriss' control or if an error has been made by Adriss on charges to the customers.
If a customer requests a refund, it must be requested within 30 days of a charge, and the customer must also supply a reason for the refund request. If Adriss determines a refund is appropriate, the money for the requested transaction is refunded back to the customer. If the refund is for a recurring billing product, then the most recent payment may be returned. A refund on a recurring billing product will also result in a cancellation of future service.
If customers request a cancellation for their recurring billing product no future charges will be charged to their account. Keep in mind, a cancellation will not generate a refund - it will only stop any future charges.