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I.T. Support

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Managed I.T. Support

Overview

Adriss.com has been providing I.T. Support since the year 2000, working with small business to mid size corporations. Our experience ranges from maintaining a simple Windows computer to a complete installation and maintenance of a Unix base network environment.

Since the beginning, our philosophy has been to preempt any computer/network failures and keep our client's fully functional instead of fixing problems as they arise.

We manage, monitor and maintain computers and network systems, to keep them up and running all the time. This allows us to predict and correct system malfunctions before they happen.

Our primary mission is to deliver our I.T. support with business impact, helping our clients achieve their business goals.

We have a large group of Engineers, Certified Technicians and Cutting-Edge Applications that allow us to provide our clients with comprenhensive Fortune 500 class I.T. support.

Plan Benefits

Our Managed I.T. Support Plan offers high priority on-site support as well as remote support for any I.T. related problem & for many software applications.

Help Desk

  • 24/7/365 unlimited remote support.
  • Access to all technicians & network experts.
  • Critical emergencies.
  • On-Site maintenance support & Remote support.
  • Reduced service rates of unplanned service expenses & day to day computer problems.

Monitoring

  • 24/7/365 network, servers & workstations.
  • Routers & Firewalls.
  • Disk utilization & efficiency.
  • Network security analysis.

Preemptive Maintenance

  • Anti-Virus updating & licensing.
  • Anti-Spyware services.
  • Temp file deletion.
  • Internet cache deletion.
  • Microsoft patch & deployment.

Applications

  • Software intermediary support.
  • Hardware vendor intermediary support.

Adriss.com hs created its own Managed I.T. Support platform and network operations center that combines cutting-edge applications with dedicated, professional technical serice, 24,7,365. This allows us to monitor each of our client's network "parts" to achieve a better, more efficient computer network system.